Frequently Asked Questions

You can join by clicking the "Join Now" button on our website, filling out the registration form, and selecting your preferred program. Alternatively, visit our studio in Wadala, Maharashtra, and our team will help you with the registration process.

We offer flexible membership plans: Monthly, Quarterly (10% discount), and Yearly (20% discount). Choose from our programs: Live Grand (₹5,000/month), MusclEase (₹3,500/month), CardioFit (₹4,000/month), and YogaZen (₹3,000/month).

Yes! We offer a 3-day free trial for all new members. Experience our facilities, meet our trainers, and try our classes before making a commitment.

No, we do not charge any joining or registration fees. You only pay for your chosen membership plan.

We offer a variety of classes including HIIT, Yoga, Strength Training, Cardio, CrossFit, Zumba, and specialized recovery sessions. Check our schedule page for specific class times.

Yes, we recommend booking classes through your client portal to ensure your spot. Classes have limited capacity to maintain quality training.

Absolutely! Personal training is included in our Live Grand program and available as an add-on for other memberships. Our certified trainers will create a customized workout plan for you.

If you miss a booked class, simply cancel it at least 2 hours in advance through your portal. You can reschedule for another day based on availability.

Our facility includes a fully-equipped gym floor, dedicated cardio zone, yoga studio, group class area, locker rooms with showers, and a recovery zone with massage and therapy equipment.

We're open Monday to Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 8:00 PM. Extended hours are available for certain memberships.

Yes, we provide secure lockers for daily use. Monthly locker rentals are also available for members who prefer a permanent locker.

Yes, we have dedicated parking space for our members. Two-wheeler and four-wheeler parking is available on a first-come, first-served basis.

We accept cash, credit/debit cards, UPI, bank transfers, and online payments through our portal. Auto-debit facilities are available for recurring payments.

Yes, you can freeze your membership for medical or personal reasons. A freeze fee may apply. Contact our reception or use the client portal to request a freeze.

We offer a 30-day money-back guarantee for new members. If you're not satisfied within the first month, we'll provide a full refund, no questions asked.

No, we believe in complete transparency. The membership fee you see is all you pay. There are no hidden charges or surprise fees.

If you have pre-existing medical conditions, injuries, or are pregnant, we recommend getting medical clearance before starting. Our trainers will design safe workouts based on your health profile.

We maintain high hygiene standards, have first aid facilities, trained staff for emergencies, and ensure all equipment is regularly maintained and sanitized.

Yes, our trainers are experienced in working with injuries. We offer modified exercises and our MusclEase program specializes in injury recovery and rehabilitation.

Yes, nutrition guidance is included in most of our programs. Our certified nutritionists will help you create a meal plan aligned with your fitness goals.

Premium members get complimentary guest passes. Other members can bring guests for a nominal day pass fee. Contact reception for details.

Yes, we offer special discounts for students (with valid ID) and senior citizens (60+). Contact us for current discount rates.

Yes, you can cancel your membership with 30 days' notice. Refunds are processed as per our refund policy. Contact our support team to initiate cancellation.

You can reach us at +91 75065 95485, email support@fitdzire.in, or visit our reception desk. We're here to help Monday to Saturday, 6 AM to 10 PM.